FAQ

Visit our FAQ page to learn more.

Are your cards authentic?

Yes, all cards sold on CardLab™ are 100% authentic. We work exclusively with official suppliers in Japan and China to guarantee the authenticity and quality of our products.

Do you ship internationally?

Yes! We deliver to several countries, including France, Belgium, Switzerland, and Canada. Delivery costs vary depending on the destination and are calculated at checkout.

How long does delivery take?

France / Belgium / Switzerland : 3 to 7 business days

International : 5 to 12 business days
All orders are shipped with a tracking number.

Can I track my order?

Yes, once your order has been shipped, you will automatically receive an email with a tracking link.

Do you offer pre-order cards?

Yes, we regularly offer pre-orders for upcoming Japanese and Chinese releases. These are clearly indicated on the website with an estimated shipping date.

Didn't find your answer?

Feel free to contact us

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